Terms and Conditions

Last Updated: 09/21/2024

Welcome to Ethereal Medspa + Wellness. These Terms and Conditions (“Terms”) govern your use of our website, services, and products (“Service”). By accessing or using our Service, you agree to comply with and be bound by these Terms. If you do not agree, you should not use our Service.

1. Interpretation and Definitions

The definitions used in our Privacy Policy apply to these Terms and Conditions. “You” refers to the individual using the Service, and “Company,” “We,” “Us,” or “Our” refers to Ethereal Medspa + Wellness.

2. Eligibility

You must be at least 18 years of age to schedule, purchase, or receive services from Ethereal Medspa + Wellness. By using our Service, you represent that you meet this age requirement and have the legal capacity to enter into a binding contract.

3. Medical Disclaimer

Our services and treatments are intended for cosmetic and wellness purposes and are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider regarding any medical condition before undergoing treatment.

We reserve the right to refuse treatment if, in our professional opinion, it is not safe or appropriate.

4. Appointments, Cancellations, and No-Shows

  • Appointments must be scheduled in advance and may require a deposit.

  • If you need to cancel or reschedule, we require at least 24 hours’ notice.

  • Cancellations made less than 24 hours before your appointment, or failure to appear for your scheduled appointment, may result in a cancellation fee or forfeiture of your deposit.

  • Certain services may have additional scheduling or cancellation requirements, which will be disclosed at booking.

5. Payments

  • All prices are subject to change without notice.

  • Full payment is due at the time of service unless otherwise specified.

  • We accept various forms of payment as stated at the time of booking.

  • Promotional offers cannot be combined unless explicitly stated.

6. Refunds and Returns

  • All treatment and service sales are final and non-refundable.

  • Prepaid packages and deposits are non-refundable but may be transferred to another service if approved.

  • Skincare products may be returned or exchanged only if unopened and within 14 days of purchase. Opened products cannot be returned for health and safety reasons.

7. User Responsibilities

You agree to:

  • Provide accurate, current, and complete information when booking or registering.

  • Not misuse the Service for unlawful purposes or in violation of these Terms.

  • Follow all pre- and post-treatment instructions provided by our staff to ensure safety and optimal results.

8. Intellectual Property

All content on our website, social media, and marketing materials—including text, graphics, images, videos, and logos—is the property of Ethereal Medspa + Wellness and protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Ethereal Medspa + Wellness will not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our Service.

  • Our total liability for any claim will not exceed the amount paid by you for the specific service giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ethereal Medspa + Wellness, its owners, employees, and affiliates from any claims, damages, or expenses (including legal fees) arising from your use of our Service or your violation of these Terms.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.

12. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information.

13. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated date. Continued use of our Service after changes are posted means you accept the updated Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us: